1. Who We Are
ELEMARI ("we", "us") is a freight transportation and logistics company. This policy explains what personal information we collect through our website, why we collect it, and how we handle it.
2. Information We Collect
We collect information you give us directly: your name, phone number, email address, and message when you use our contact form or request a quote; shipment details when you submit a pickup request; and employment history, license information, and safety records when you apply to drive with us. We also collect basic technical data (browser type, pages visited) to keep the site running smoothly.
3. How We Use It
We use your information to respond to inquiries and quote requests, schedule and track shipments, evaluate driver applications (including verification required by FMCSR regulations), send service updates you request, and meet our legal and safety obligations. We do not sell your personal information.
4. Sharing
We share information only with service providers who help us operate (dispatch, payment processing, background verification for driver applicants), with partner carriers when needed to complete a shipment, and with authorities when required by law.
5. Retention and Security
We keep records only as long as needed for the purposes above or as required by transportation regulations, then delete them. Access to personal information is limited to staff who need it, and we use industry-standard safeguards to protect it.
6. Your Choices
You may request a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it where the law allows. You can opt out of non-essential communications at any time using the contact details below.
7. Changes to This Policy
If we make material changes to this policy, we will post the updated version here with a new "Last updated" date.
8. Contact
Privacy questions or requests: call +1 (224) 775-4532 or email info@elemari.com.